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Duluth Trading Co.

Duluth Trading Co. Store Details
526 customers have rated this store since May 2004

 
4.4
See all ratings
All Ratings
  • 4.5 Clarity of product information
  • 4.4 Overall satisfaction
  • 4.6 Charges stated clearly before order submission
  • 4.7 Order tracking
  • 4.4 Selection of products - Types of products available
  • 4.4 Overall look and design of site
  • 4.5 Availability of product you wanted
  • 4.7 On-time delivery - Product arrived when expected
  • 4.6 Would shop here again
  • 4.5 Ease of finding what you are looking for
  • 3.5 Shipping charges
  • 4.5 Product met expectations
  • 4.2 Variety of shipping options
  • 3.9 Prices relative to other online merchants
  • 4.4 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: PO BOX 409
Belleville WI 53508
UNITED STATES
Customer Service: Tel: 877-382-2345
Fax: 888-950-3199
Email: customerservice@duluthtrading.com
Web site: http://www.DuluthTrading.com
Features & Services

Ordering Methods
Order phone number: 800-505-8888
Toll-free order phone number: 800-505-8888
Order fax number: 888-950-3199
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
25 Reviews TotalReviews 1 - 10 of about 25
  • 3.0 Would shop here again
  • 3.0 Overall satisfaction
  • 0.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
Friday, May 18, 2012 5:32 PM
Pants were mislabeled for size... they were 4 in shorter than what I ordered.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
by oldguy, Friday, May 18, 2012 3:19 AM
all products seem to be as advertised....good quality product and what seems to be a fair price...this is not walmart cheep price for a bunch of crap...keep looking for stuff made in the good old USA......
good site good products best of all they got stuff made in the USA......
  • 4.5 Would shop here again
  • 3.0 Overall satisfaction
  • 3.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 3.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
Sunday, May 13, 2012 5:56 PM
The sizing is not consistent. I usually can wear a small, but the last 2 crew neck shirt i received I had to return 1 as it was too big in the budt rea.
I ordered some long sleeve shirts that were size small and they were way to big, butfor the most part I have had good luck with your company.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Baldy, Monday, April 16, 2012 8:14 PM
Great Hat!
  • 3.0 Would shop here again
  • 0.5 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 4.5 
by Bobby Mac, Monday, April 09, 2012 1:15 AM
As I stated originally, you don't honor Southwesterners in the winter by supplying Fire Hose shorts in all sizes. Your problem is a Northerner's outlook at weather & climate conditions. You're a national company, so act like it!
You're a great provider of sturdy work clothing; however, you have a Northerner's view of the market by not carrying things like Fire Hose shorts in the winter. There are many of us in the Southwest who wear shorts the year round. I've been waiting for 6+ months now to order these shorts in my size. You're a national company. Act like it!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by lama, Saturday, April 07, 2012 1:11 PM
I only purchase my jeans from Duluth Trading. The quality is unparalleled.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 4.5 Order tracking
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
Thursday, April 05, 2012 3:18 PM
I have not recived my order
wating to see how good the paints are.
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 
by Jack, Wednesday, April 04, 2012 8:58 PM
I like dealing w/ Duluth.They keep me in the loop and their quality and specials keep me coming back.Jack McDonald
I l like the selection and quality of products you offer.My son Pete is a blue collar guy in Vermont.He would never ask me for anything but once in a while I get wind of a need.Hence the new sock order.For a guy whose work calls for him to contend with the elements in Vermont Duluth is a good friend.Jack McDonald
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 3.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by Redmountain 1, Wednesday, March 28, 2012 2:16 PM
The quality of your product is excellent. The fit perfect and true to size.
The quality of the product is first rate. You know it will last for a long time.
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by lam, Monday, March 26, 2012 4:46 PM
I think the products will hold up to wear for many years and very comfortable.
Very easy to find items and exatly like the catalog picture.
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