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Joe's New Balance Outlet

Joe's New Balance Outlet Store Details
1,814 customers have rated this store since March 2004

 
4.3
See all ratings
All Ratings
  • 4.3 Availability of product you wanted
  • 4.6 On-time delivery - Product arrived when expected
  • 4.4 Overall look and design of site
  • 4.1 Shipping charges
  • 4.7 Order tracking
  • 4.4 Selection of products - Types of products available
  • 4.2 Customer support
  • 4.5 Clarity of product information
  • 4.5 Ease of finding what you are looking for
  • 4.3 Product met expectations
  • 4.3 Overall satisfaction
  • 4.3 Variety of shipping options
  • 4.3 Prices relative to other online merchants
  • 4.6 Charges stated clearly before order submission
  • 4.4 Would shop here again
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 1529 Fencorp Dr.
Fenton MO 63026
UNITED STATES
Customer Service: Tel: 866-590-4965
Email: service@joesnewbalanceoutlet.com
Web site: http://www.joesnewbalanceoutlet.com
Features & Services

Ordering Methods
Order phone number: 866-590-4965
Toll-free order phone number: 866-590-4965
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
12 Reviews TotalReviews 1 - 10 of about 12
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 
by canmaker5, Tuesday, April 17, 2012 3:17 PM
They had the shoes I wanted in my size and at a great price! And they shipped fast!
Great website with great prices.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 3.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Order tracking
  • 0.5 Availability of product you wanted
  • 4.0 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by runr, Wednesday, April 11, 2012 5:13 PM
Keep up inventory
Great products and customer service,e at a reasonable price point,with prompt delivery of quality merchandise.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
by Sadi, Saturday, March 31, 2012 3:52 PM
I am delighted to have found your company and plan to order all my new balance from you.
waiting for my first delivery. If all goes well this will be my place to order new balance shoes. Arlene strain
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 
by Bobcat!, Thursday, March 29, 2012 2:08 AM
Will buy again... excellent!
Great pricing, great product & glad to hve fund Joe's New Balance outlet!
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Wednesday, March 28, 2012 9:42 PM
I recommend Joe's New Balance Outlet for product and service.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Turboshark, Wednesday, March 28, 2012 4:15 PM
The court shoes I received were outstanding. They fit perfectly and I saved a huge amount of money. I will definitely purchase from Joes New Balance Outlet again!
Very easy to use website! I've seen Joes New Balance outlet on pricegong and other sites and have always wanted to try it. Looking forward to receiving my shoes. I also appreciate that Joes Outlet had so many sized to choose from~alot of times when ordering from websites, many of the sizes are already sold out or not available. Thank you.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 3.5 
  • 3.5 Shipping charges
  • 3.5 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 3.5 Charges stated clearly before order submission
  • 3.5 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 3.5 Clarity of product information
Sunday, March 11, 2012 3:27 PM
Very happy with speed of delivery. The onlly reason I am returning the shoes is because they were to big. I have already ordered a smaller pay and hopefully they will fit fine.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 3.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by redman runner, Thursday, March 08, 2012 5:29 PM
joes has more newbalance shoes to offer than any other web site around and i have checked quite a few and pricing not bad either.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
Monday, February 27, 2012 1:01 PM
I ordered the size I am currently wearing but your shoes are 1/2 size too small. I have no Idea how to get a hold of anyone at your place which makes me think you do not want customer service. I suppose even if i get a customer service person I will have to pay shipping back and then a nother pair shipped to me. WHAT A HASTLE!!!!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
  • 5.0 Clarity of product information
Sunday, February 26, 2012 11:15 PM
It was a great experience. I will continue to shop with joes.
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