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HorticultureSource.com

HorticultureSource.com Store Details
660 customers have rated this store since September 2007

 
4.7
See all ratings
All Ratings
  • 3.2 Shipping charges
  • 4.8 Product met expectations
  • 4.6 Selection of products - Types of products available
  • 4.2 Variety of shipping options
  • 4.6 On-time delivery - Product arrived when expected
  • 4.6 Availability of product you wanted
  • 4.7 Overall satisfaction
  • 4.3 Customer support
  • 4.6 Would shop here again
  • 4.3 Charges stated clearly before order submission
  • 4.4 Ease of finding what you are looking for
  • 4.8 Order tracking
  • 4.4 Overall look and design of site
  • 4.3 Prices relative to other online merchants
  • 4.5 Clarity of product information
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 1220 N Market St
Wilmington DE 19801
UNITED STATES
Customer Service: Tel: 888 499 5514
Fax: 419 858 7478
Email: store@horticulturesource.com
Web site: http://www.horticulturesource.com
Features & Services

Ordering Methods
Order phone number: 888 499 5514
Toll-free order phone number: 888 499 5514
Order fax number: 419 858 7478
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
5 Reviews TotalReviews 1 - 5 of about 5
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Friday, May 04, 2012 3:23 AM
the Best
I had a wonderful experience !!! :)
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by LoopUntil, Monday, April 23, 2012 10:02 PM
They Rock!
they rock. always ship early or on time... never a hassle!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 Customer support
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by billist, Saturday, March 17, 2012 5:08 PM
Great,Great,Great one of the most and efficient on line experiences I ever had in on line shopping Thanks so much for fast and expedited service you have given Me With grand regards Billist
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 2.5 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
Saturday, March 17, 2012 4:07 PM
Great online retailer!
Great store
  • 1.0 Would shop here again
  • 2.5 Overall satisfaction
  • 5.0 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 2.0 Customer support
  • 0.5 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 3.5 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by sativa grower, Saturday, March 03, 2012 8:51 PM
I placed an order right before christmas and I was told that I would get my order in a short period of time, it took over three weeks for me to get my order. I sent a few e-mails and told the order was shipping out soon, over 21 days later my product finally shipped. I asked when it was going to ship and no one could tell me the date besides soon, I dont call a month, soon. do you? I also called before I placed my order and asked some basic questions about the product and I did not get the information I was asking for. If I was told it was going to take almost 30 days for my product to ship I would have spent my money else where. It is very important that the person spending money is told the truth.
I got the best price from horticulturesource.com Every other place was $30 to $40 dollars more expensive. The only thing I would say is to wright more info on your water pumps, C.A.P. XTREME pumps on the web page, like type of fittings, watts, and amps. Other than that I had a good time saving money!!
 
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